Policies:

Here at Midnight Moon Lashes clients are our main focus and it is our goal to give you the most luxury experience possible. In order to do this we do have certain policies that you are required to follow before booking your appointment.

• Appointment only, no walk-ins

• All appointments require a 50% deposit. This will go toward your final payment after your service.

• Cancellations are refundable up to 24 hours before your appointment, anything after 24 hours deposits will be kept.

• No call/ no show appointments will have their deposits kept and will also be banned from scheduling future appointments.

• We allow a 15 min. grace period on appointment lateness as long as you have called to give a heads up. Anything later than that the deposit will be kept and you will have to reschedule.

• Last minute reschedules (after 24 hours) are limited and any deposits placed will be kept and a new one will be required for the reschedule.

• It is your job to read all prep and after care instructions provided here to ensure we maintain the best result possible. If for some reason any issues arise you must notify us within 48 hours of the service in order to have it fixed or refunded. (Fixes are only applicable to those who had no issues during their appointment, proper pre appointment prep taken, no watering of eyes during appointment, or any other contraindications)

• 50% of your set is required in order to be considered a fill. Less than 50% is subject to an additional $15 charge.

• Clean lashes are required for any lash appointments. Coming in with dirty lashes will be subject to an additional $15 charge.